CUSTOMER SURVEY

"Strike while the iron is hot!"

It's an old saying that still rings true. The best time to give us feedback about your experience at Saugus Auto Craft Inc. is right now. Please take one minute, while the details of your appointment are still fresh in your mind and let our managers know how you feel about the auto body repair service you received. At Saugus Auto Craft Inc. we believe change is good and providing us with even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto body or collision repair needs you have. Let's get you back on the road safely and swiftly!

781-586-8781

What Our Customers Are Saying

Saugus Auto-Craft did a fantastic job getting my car to its factory shape. They even took care of a problematic door handle after I have picked it up a few days later and resolved the issue.
Lynn, MA

san soan, 04/14/2026

The best at what they do
Lynn, MA

Jose Luque, 04/13/2026

The best and most skilled guys in the business. I don't go anywhere else.
Lynn, MA

Earle Laro, 04/06/2026

Had a great experience getting our car fixed. They were very communicative and timely. Pricing was also very reasonable. Would definitely recommend and use them again!
Lynn, MA

Zoe Davis, 03/05/2026